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terms & conditions

Terms & Conditions
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Business Terms & Conditions of Sale
Please find below a list of our terms and conditions of sale. Please read them carefully. The terms and conditions you enter into with us do not affect your statutory rights. Internationalfilms.org and internationalfilms.co.uk are trading names of International Films Limited, a company registered in England and Wales under number 991355. Our registered office is International Films Limited, 36 High Street, Princes Risborough, Bucks HP27 0AX
Orders and deliveries
1. Orders are only accepted via post, telephone and the internet.
2. Prices are checked regularly, however if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed.
3. Dates and times of delivery are estimates only. Internationalfilms.org strive to ensure that all goods are delivered on time, however we do not accept liability for goods delivered on an unspecified day. We may also deliver the goods in several consignments but will not charge any extra delivery for this.
4. We do not accept liability for shortage of goods delivered, or damage to deliveries unless we are notified in writing within ten days of the goods being delivered.
1. Payment can be made by credit/debit card or cheque.
2. Payment for goods must be received before the goods are despatched. Please allow ten working days for cheque clearance.
Warranties and returns
internationafilms.org strive to provide our customers with exceptional quality goods. On rare occasions however, these goods may turn out to be faulty or defective.
All goods delivered to UK addresses carry a 12 month manufacturer's warranty. Customers who wish to make a warranty claim must comply with the manufacturer's instructions and warranty procedure. The warranty does not apply if the goods have been altered or damaged in any way by the customer or it's employees or agents, or goods not used in accordance with the manufacturer's instructions.
Claims for damage, non-functionality and mis-shipping must be made within ten days of receipt. After this date, replacements will not be offered.
For terms and conditions relating to faulty products please read the specific section
Information on Faulty Products.
Subject to the right of consumers to return goods for refund under The Consumer Protection Regulations 2000, internationalfilms.org do not sell products on a trial basis. Customers are strongly advised to adhere to the product specifications before placing an order.
For terms and conditions relating to unwanted products please read the section Information on Returning Unwanted Products.
Product specifications
internationalfilms.org make every effort to supply the goods as advertised but reserves the right to vary actual dimensions, specifications and quantities without prior notice.
internationalfilms.org liability
internationalfilms.org will not be liable for any consequential or indirect damage or loss, however caused. This includes loss of profits, loss of goodwill, damage to trading relationships and financial loss. Internationalfilms.org liability in respect of all other losses shall be limited to the invoiced value of the relevant order.
Errors and Omissions
internationalfilms.org makes every effort to ensure that all prices and descriptions quoted on it's web site are precise and accurate. On the occasion when a mistake may occur, internationalfilms.org will be entitled to rescind the contract, not with standing that it has already accepted the customer's order. internationalfilms.org liability in that event will be limited to the return of any money the customer has paid relating to that order.
These terms and conditions do not affect your statutory rights. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English and Welsh courts. Internationalfilms.org reserve the right to change or amend these terms and conditions at any time without prior notice.
Privacy statement
We are committed to protecting your privacy. We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will give you the opportunity to refuse any marketing email from us. The type of information we will collect about you is that which is given at the time of ordering. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please email us.

Registered office address

International Films Limited
36 High Street
Princes Risborough
HP27 0AX

Administration Office

International Films Limited
36 High Street
Princes Risborough
HP27 0AX

Tel 01844 346471
Fax 01844 274207